Join DEBRA Retail Team in Farncombe and Help Make a Difference!

We are searching for a positive and dedicated Sales Assistant to join our friendly team in Farncombe! This is a part-time position (21 hours per week) at our shop located at GU7 3BA. This is a fantastic opportunity to contribute to a wonderful cause!

The Important Details:

• Location: DEBRA Shop, Farncombe
• Contract: Permanent
• Hours: Part-time, 21 hours per week, 3 days out of 7
• Pay: £12.21 per hour
• Salary: £13,333.32 per annum

What’s DEBRA All About?

DEBRA is the national charity that supports people with Epidermolysis Bullosa (EB), a very painful genetic skin condition. We're driven by a vision where no one has to suffer from EB, providing care, support, and funding research for a cure. Join us and be part of making that vision a reality! Our core values are respect, passion, care, and inclusivity – and we pride ourselves on being a supportive and rewarding place to work.

What You will Be Doing:

As a Sales Assistant, you will be essential to the day-to-day success of our shop. Your responsibilities will include:

• Providing excellent customer service and creating a welcoming atmosphere
• Processing sales and handling transactions efficiently
• Maintaining attractive shop floor displays
• Sorting and pricing donated stock with care and empathy
• Encouraging stock donations and Gift Aid sign-ups
• Working collaboratively with our valued team of volunteers
• Supporting the Shop Manager in all aspects of shop operations

What We Offer:

• Auto-enrolment Pension with DEBRA contribution
• Life Assurance Scheme
• Employee Assistance Program (24/7 support)
• Generous Training Budget
• Career Progression opportunities
• 20 days annual leave plus Bank Holidays (pro rata)
• Increased Holiday Entitlement and Long Service Awards
• Exclusive Staff Discount
• Personalised Recognition Awards
• Opportunities for Apprenticeships and Internships  

Who We are Looking For:

• Retail experience in a busy store
• A strong team player
• Excellent communication and customer service skills
• Flexibility to work some Saturdays, Sundays and Bank Holidays
• Ability to lift and move donated items of various sizes and weights on a frequent basis

Additional Information:

DEBRA is committed to safeguarding and promoting the welfare of vulnerable adults. All positions are subject to a Disclosure and Barring Service (DBS) check and satisfactory references. We are an equal opportunities employer. Please advise if you require any adjustments during the application process.

Your Invitation:

Ready to make a real difference and be a valued part of our Farncombe team?

We would love to hear from you – apply now!